Privacy Policy — Veladya Organica

Last updated: August 25, 2026

1. Introduction

Welcome to Veladya Organica's Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you visit veladyaorganica.com (the "Site") or make a purchase. By using our Site, you agree to the practices described here.

2. Information We Collect

We may collect: Personal information you provide — name, email address, phone number, shipping and billing address, and payment information (processed securely by our payment providers). Order information — products purchased and transaction details. Log & device data — IP address, browser type and version, pages visited, referring pages, and the date and time of your visit. Cookies & tracking data — see Section 5.

3. How We Use Your Information

We use your information to process and fulfill orders; communicate with you about orders and inquiries; provide customer support; improve our Site and services; send promotional materials and updates where you have consented; and comply with our legal obligations.

4. How We Share Your Information

We share personal information with service providers who help us operate our business — including Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and email providers — only as needed to perform their services. We do not sell your personal information for money. We may disclose information where required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can manage cookies through your browser settings and, where available, through the cookie-preferences banner on our Site. Some features may not function properly if cookies are disabled.

6. Your Privacy Rights

California residents (CCPA/CPRA): You have the right to know what personal information we collect and how we use it; to request access to or deletion of your personal information; to correct inaccurate information; and to opt out of the "sale" or "sharing" of personal information as those terms are defined under California law. We will not discriminate against you for exercising these rights. To make a request or opt out, email us at customersupport@veladyaorganica.com.

EU/UK residents (GDPR): If you are located in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, as well as the right to data portability. Where processing is based on consent, you may withdraw that consent at any time. Our lawful bases for processing include performance of a contract (to fulfill your orders), your consent (for marketing), and our legitimate interests (to operate and improve our business). You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at customersupport@veladyaorganica.com. We will respond within the timeframes required by applicable law.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy — including order fulfillment, accounting, and legal compliance — after which it is deleted or anonymized.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and products are intended for purchase by adults. We do not knowingly collect personal information from children under 13 (or the age defined by your local law). If you believe a child has provided us with personal information, please contact us and we will delete it. Products formulated for children are intended to be purchased and administered by a parent or guardian.

10. Third-Party Links

Our Site may contain links to third-party websites (such as social media or our TikTok Shop). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us at customersupport@veladyaorganica.com.